Patient Resources and Registration

Nowak Aesthetics would like to welcome you to our practice. We are looking forward to meeting you at your appointment.

COVID-19 Patient Health and Safety Plan

To ensure your safety and well-being, we have implemented the following:

• No waiting room
• Check in via text from the parking lot
• Paperless forms and consents sign from your cell phone
• One designated team member per patient
• Healthy team members only
• Virtual consultations
• Curbside pick up for Skin Care Products
• Online booking

For more detail information, read our COVID-19 Policies

Patient Portal

Nowak Aesthetics uses a Patient Portal in order to better facilitate information for our practice. You will be receiving an email from one of our friendly staff members shorty after your appointment has been confirmed. In this email, you will find your log in security code along with helpful information to walk you through creating your portal account.

We ask that you use the Patient Portal to remotely complete all of the required paperwork needed for your appointment PRIOR to your visit.

We appreciate your assistance with preparing for your appointment, and look forward to providing you the highest quality aesthetic care. If you have any questions or concerns regarding the registration process, or any questions about your appointment, please do not hesitate to contact our office.

Office Policies

Financial Policy

Thank you for choosing Nowak Aesthetics for your cosmetic needs. Our primary mission is to provide our patients with outstanding medical care. Your clear understanding of our Patient Financial Policy is important to our professional relationship. You can find a copy of the full financial policy on your Patient Portal. Please let us know if you have any questions about our fees, policies, or your responsibilities.

HIPAA and Notice of Privacy Practices

At Nowak Aesthetics, we strive to treat your medical information with the best care. We ask you to familiarize yourself with our privacy practices to understand your rights as well.

Cancellation Policy

Patients who fail to show for their scheduled appointment or did not notify the office within 24 hours of their scheduled appointment time, shall be subject to a “No Show/Cancellation” fee of 50% of the total amount of your scheduled appointment.

Appointments

Scheduling

Please contact our office to schedule your appointment and to provide us with your up to date information. You may also request an appointment here and one of our patient entry members will be in contact with you.

Should I arrive early?

Due to these unprecedented times, we have taken new measures to ensure your safety. We ask that you arrive 15 minutes early to allow enough time for the check in process. You can text us through Patient Portal or give us a Call or Text 619-420-1840 to let us know you have arrived. Once we receive your message, we will ask you to remain in your car. We will send you a message to meet us at the front door, where one of our friendly staff will be there to get you checked in and guide you through the visit.

What to bring to appointment

Please be prepared to bring your mobile device to let us know you have arrived. For your safety and the safety of our staff, we ask that you please wear your protective mask when entering the office. If you forget your mask, do not worry, we can provide one for you.

Payments

We accept all major credit cards and can assist if using CareCredit or GreenSky. All payments must be paid in full PRIOR to your appointment. Payments can be made through our Online Store or over the phone.

Health Insurance

If you are insured by a PPO insurance plan or have a Health Saving account, please request a copy of the check-out form at the end of your visit. This form can be used to submit a claim to your insurance company for direct reimbursement. Please check with your plan administrator or insurance website for information regarding your policy’s benefits.

Medicare

We are a “non-participating provider” and have opted out of Medicare. This means that neither you nor our office can seek reimbursement from Medicare or any supplemental insurance plans.

Financing Options

Please click HERE for more information on financing options at Nowak Aesthetics.

Nowak Aesthetics Staff will be there to get you checked in and guide you through the visit.